Data Protection Policy

Betfire Privacy Policy — How Your Data Is Kept Safe

Every piece of information you share with Betfire is treated as a trust. On this page, find out what data is collected, why it's collected, and how it's kept safe.

Last updated: December 2026 10-minute read
Data Protection Summary
256-bit SSL Encryption
All transactions and data are secure
Your Data Is Never Sold to Third Parties
Your Data Is Never Sold
Right to Deletion
Your data will be deleted upon request.
Full Transparency
View What Data We Hold About You

Betfire's Commitment: We believe privacy is a fundamental right. This policy is written in plain language, not legal jargon — so every member can understand exactly what happens with their data.

01 Introduction & Applicability

This Privacy Policy applies to Betfire (betfire.ws) and all its services. By using the Betfire website, mobile app, or any other service, you are deemed to have accepted this Privacy Policy.

Betfire adheres to international data protection standards. Our data management practices are regularly reviewed by third-party auditors to ensure your data remains secure at all times.

Applicability: This policy applies equally across all Betfire platforms — the website, Android app, iOS app, and customer support channels.

02 What Data We Collect

Betfire only collects information that is genuinely necessary. Gathering unnecessary personal data goes against our policy.

Data Type Example Reason for collection Required?
Identity Information Name, Date of Birth, NID KYC verification Yes
Contact Information Mobile, Email Account Management Yes
Financial information BKash/Nagad Number Payment Processing Yes
Device Information IP, Browser, OS Security & Fraud Prevention Automatic
Activity Data Betting History Service Improvement Automatic
  • Information you provide at registration: name, mobile number, email address, and date of birth.
  • For KYC verification: a photo of your National ID or passport.
  • For financial transactions: bKash, Nagad, or Rocket number (card numbers are never stored).
  • Technical data: IP address, device model, browser version, and operating system.
  • Usage data: pages visited, time spent on site, and games played.

03 Purpose of Data Use

Betfire uses collected data only for specific, defined purposes — never for anything beyond that.

  • Account management: For creating, verifying, and maintaining your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your issues and answer your questions.
  • Product improvement: To analyse usage patterns and improve the Betfire platform.
  • Legal Obligation: To meet regulatory requirements.
  • Contact: To keep you informed about important updates, new bonuses, and promotions.

What we don't do: Selling your data to third parties, sharing it with marketing companies, or using it for any purpose without your consent.

04 How your data flows

Here's a simple breakdown of the steps your information goes through at Betfire.

Collection
At the time of registration or use
Encryption
Secured with SSL
Save
On Secure Servers
Usage
For Specific Purposes Only
Deletion
Upon expiry or request
End-to-end encryption

Every data transmission on Betfire is protected with 256-bit SSL encryption — the same standard used by banks.

Secure data centre

Your data is stored in international-standard data centers with 24/7 monitoring and physical security measures in place.

Limited Access

Only authorised Betfire staff can access the information they need — and every access is logged.

Spam-free communication

Betfire never shares your phone number or email with third-party marketers. You can also opt out of our messages at any time.

Payment Details Hidden

Your full bKash or Nagad account details are never stored on Betfire's servers — they are used solely for processing purposes.

Regular Audits

Betfire's data protection measures are reviewed by third-party cybersecurity experts at least twice a year.

05 Sharing Data with Third Parties

Betfire never sells your data. However, limited information may be shared in certain specific circumstances.

  • Payment Providers: Only the information needed to complete transactions is shared with bKash, Nagad, and Rocket.
  • Game provider: Only data necessary for game operations is shared with game providers such as Evolution and Pragmatic Play.
  • Legal authorities: When legally required by a valid court order or regulatory authority.
  • Anti-Fraud Services: With security service providers for account protection.

What we never do: Your data is never shared with marketing companies, advertising networks, or other betting sites.

06 Cookies & tracking policy

Betfire uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

  • Essential Cookies: For login status, language preferences, and security. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most. These can be opted out of.
  • Functional Cookies: To remember your preferences — such as your favourite games or language.

You can delete or block cookies at any time through your browser settings. Please note that some features may not function properly as a result.

07 Data Retention Period

Betfire does not retain your data for longer than necessary.

Data TypeRetention PeriodReason
Account InformationDuration of active account + 5 yearsLegal Obligation
Transaction Records7 YearsIn compliance with financial regulations
KYC documents5 YearsRegulatory Requirements
Logs & technical data90 daysSecurity analysis
Marketing PreferencesUntil opt-outYour Preference

08 Your Rights

You have full control over your personal data on Betfire. You can exercise any of the rights below at any time.

Right to Access

You can view what information we hold about you.

Right to rectification

You can correct any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted in certain circumstances.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to portability

You may request a download of your personal data.

Right to Object

You can object to marketing communications or certain types of data processing.

To exercise your rights: Email us at privacy@betfire.ws or reach out via live chat support. We typically respond within 30 business days.

09 Child Protection

Betfire strictly does not provide services to anyone under the age of 18. If a minor has accidentally created an account and this comes to our attention, we immediately close the account and delete all collected data.

To Parents: If your child has accidentally used Betfire, contact us immediately at support@betfire.ws. We will act promptly and delete all associated data.

10 Policy Updates

Betfire may update this Privacy Policy as needed. Members will be notified by email or in-app notification at least 14 days before any significant changes take effect.

  • The date of any changes will always be visible at the top of this page.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

11 Contact & complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact Betfire's data protection team.

Data protection email
privacy@betfire.ws
Response within 30 business days
Live Chat Support
24/7 support in Bangla
Avg. response time 2 minutes
❓ Questions? FAQs

Everything you need to know about payments and bonuses

Wagering, or rollover, refers to the total amount you need to bet before you can withdraw bonus funds. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳1,000 × 10 = ৳10,000 in bets before the bonus can be withdrawn. These bets can be placed on any game, though some games contribute less toward the wagering requirement — for instance, baccarat may count for only 10%, while slots count for 100%. Each bonus page clearly states the exact wagering multiplier and the contribution rate for each game. On the Betfire bonus page, click the "Terms & Conditions" link next to any offer to view the full details.

Betfire supports the most popular mobile banking methods in Bangladesh. You can both deposit and withdraw using bKash — starting from as little as ৳50. Nagad and Rocket work the same way. The process is straightforward: go to the payment page, select your preferred method, enter the amount, and confirm with the OTP sent to your bKash/Nagad number. In most cases, funds are credited to your Betfire wallet within 30 seconds to 2 minutes. For withdrawals, if your KYC is complete, the money reaches your bKash account within 1–3 hours. Cryptocurrency (USDT/TRC20) is also available for those familiar with it. No extra charges apply to any payment method.
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Your data is secure — get started with complete peace of mind.

Your personal information is protected with the highest level of security at Betfire. Create your account with confidence and enjoy the full betting experience.

SSL secured · Data never sold · 18+ only

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